Duties and Responsibilities:
- Report directly to the Operations Manager on company processes and procedures.
- Help develop and implement company policies to improve operations.
- Make sure all activities follow legal, regulatory, and internal rules.
- Regularly review and improve business operations to support company goals.
- Plan and manage projects that focus on product improvements and innovation.
- Work on projects that improve efficiency and effectiveness across teams.
- Analyze data to spot trends, track performance, and create ideas to improve operations.
- Use insights from data to make operations run more smoothly and efficiently.
- Track key performance indicators (KPIs) to measure how well business operations are working.
- Build and maintain strong relationships with clients, suppliers, and vendors for better collaboration.
- Work with external partners to solve operational problems and improve services.
- Keep senior leadership updated on operations and progress.
- Handle daily administrative tasks related to operations accurately and on time.
- Suggest and support ideas to improve business performance and profitability.
Must Have
- A Bachelor's Degree
- Proficiency in English
- Experience with Microsoft Office Suite
- Strong communication and interpersonal skills
- a focus on providing exceptional support
